DO NOT USE THIS COMPANY!!!!!!!
I cannot stress enough how you should not use this company! For a start, it appears their address is in Delaware, according to the State of Delaware it is HARVARD BUSINESS SERVICES, INC,16192 COASTAL HWY, which appears to be a postal registry, not a business premises for Sierra Darien. Placed an order and money was taken, yet no further email communication for 4 days. Sent an email cancelling and magically an email arrives. Takes a week to arrive, and sizes don't fit and quality is low. Sent email requesting a return. You will then be sent numerous emails over several days why they do everything but try and accommodate your return. They offer discounts and concessions endlessly no matter how many times you tell them all you want is to return their products and get your money back. If you are lucky enough to actually get a returns form, despite ordering from UK, the returns address is Chicago! - 6177 N Lincoln Ave, PMB: 373, Chicago IL, 60659. When you look on google maps, this address is a UPS store for forwarding items. PMB means personal mailbox. There is no Sierra Darien here, it is a runaround. Further ‘googling’ finds that romanianimportexport.com also links to this address area. This could be a coincidence. Many reviews on ‘trustpilot’ mention forwarding to Romania and that no refunds have ever been issued and items returned are not accepted. Don't waste your time or money. Stay clear!
