Worst online experience I have ever had
Not a single thing went right with my order. It took forever for my order of one item which was in stock to get shipped, it took more than a month to get to me, they never sent me a shipping confirmation or order number along with the shipment so I was I unable to inquire about it. When the order got to me I opened it and it was a completely wrong item. I tried contacting the company many times and they just kept asking me literally "what's your problem?", even after I told them several times. They bounced me around to three different customer service people who were all rude. They eventually came up with an order number for me so I could fill out a return of merchandise authorization form. When I went to fill it out I was told that the order number didn't exist. Finally, I had to go to PayPal and stat a dispute then escalate it to a claim. Huge waste of time, energy, and money. I definitely will never shop on focalprice.com again and would very strongly suggest that everyone stay as far away from it as possible.