Terrible Customer Service
After pre-ordering SimCity, OnlineKeyStore only provided a very late update that keys would start issuing on 07/03/2013 at around 9am GMT. After 9am GMT there was no information provided to customers as to when keys would start being released or if there is a delay. Almost 3 hours later, facebook posts asking for information were being deleted. OnlineKeyStore treated me as a spammer as I continued to ask why facebook posts were being deleted and no information was being provided after each deleted, and I was blocked from the facebook page. Asking for information is not spamming! I finally asked for ;a refund and had to wait for a rude email stating that the pre-order was cancelled but did not include if money was being refunded. I understand if there is a delay, but refusing to comment and deleting customer enquiries is not the way to handle a business. I will now never purchase from or recommended OnlineKeyStore to anyone.