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Kal Kaufmann

美国

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focalprice.com

Looking for good customer service and quick shipping...YOU'RE IN THE WRONG PLACE!!!

Aren't you supposed to receive an item after you order it or receive a 100% refund (not a 62% focalprice credit)? Have you ever ordered an item online that you didn't receive? If you haven't experienced this (and want to), I would recommend Focalprice.com. Have you ever experienced "the runaround" from customer service? If you haven't experienced this (and want to), I would recommend Focalprice.com. Have you ever been offered a refund that is only 62% of what you paid and is a credit for this company (Focalprice.com) that didn't ship the product that you were offered a 62% credit for? If you haven't experienced this (and want to), I would recommend Focalprice.com. I am not kidding, I paid $64.29 for an item I have not received. Focalprice has offered me a $40.00 credit toward my next purchase at Focalprice.com...Brilliant !!! Who in their right mind would order another item from this company when you have not received your FIRST order from them ??? Oh yeah...go submit a RMA request so you can receive a message back denying your request because you have not waited long enough for your item (according to their customer service) even though it's been 30 days without an update on the tracking number.

2013-03-08