Good company poor communication
I bought roof rails for my son’s car. The price was competitive and delivery was quite fast. I would have given 5* but their communication is poor. I had received a notification from Royal Mail saying the parcel was coming from Ireland and because of its value there may be customs charges before it can be delivered. I emailed the company asking them what was going on as I was buying the rails from a London addressed company. I did not get any response. In the end the rails were delivered without any charges being imposed but it would have been reassuring to have had an explanation from car racks uk.