NEVER DON'T BUY FR FOCALPRICE
SENT DEFECTIVE PRODUCT IE EARPHONE COSTING USD40 ..CONTACTED CUSTOMER SUPPORT ...ASKED TO PAY USD20 TO RESEND REPLACEMENT ...WHEN IT IS DEFECTIVE ...OFFERED TO PAY SHIPPING COST ONLY BUT REJECTED INSTEAD GIVEN USD18 COUPON ...NOT SURE IT CAN BE USED BCUZ READING OTHER CUSTOMER REVIEWS ...WHEN USED WITH COUPON ..ALWAYS OUT OF STOCK TO ENTICE YOU TO BUY A BIGGER AMOUNT OR PROBLEM WITH SHIPPING OR ITEM NOT RECEIVED IN CONCLUSION ...ONLY CHEAPO ITEM CAN BE BOUGHT IF YOU DONT MIND TAKING A RISK OF ITEM NOT SEND ..OUT OF STOCK ITEM DISPLAYED AS IN STOCK N IN THE END THEY COME N TELL U CHANGE YR ORDER OR BUY MORE ....EVASIVE TACTICS NOT PROBLEM SOLVING ...WHEN YOU HAVE DEFECTIVE N ITEM NOT SHIPPED THEY ASK U CONTACT THEM THRU MESSAGE AND THEN ASK U 2 SUBMIT RMA REQUEST N THEN CONTACT LIVE CHAT WHICH DOES NOT REPLY AT ALL ...SO FRUSTRATING THAT U THINK IT IS A BUILT IN SYSTEM PROGRAM ..BCUZ ALL MY MESSAGE TO REQUEST FOR ASSISTANCE COMES BACK WITH STANDARD RESPONSE LIKE CONTACT LIVE HELP OR PLS SUBMIT RMA REQUEST OR VAGUE EVASIVE RESPONSE WITH MEANS TIME WASTING OR INCONCLUSIVE RESPONSE IE. TESTING YR PATIENCE ...READ FROM FORUM AT THE END ..IT WILL BECOME FUTILE AND THEY WILL GIVE U ...TAKE IT OR LEAVE IT KIND OF RESPONSE WHICH IN MY OPINION RUDE ..ALSO READ SOME FORUM ON FP ...GETTING REFUND IS ALSO HELL ...VERDICT DONT BUY NEVER BUY SHOP SOMEWHERE ELSE IF U EXPECT EXCELLENT RESPONSIBLE CUSTOMER SERVICE COMPANY...JUST CHECK MY REVIEW DONE ON FP WEBSITE N GUESS WHAT MY REVIEW WAS REJECTED WHICH GOES TO PROVE THAT THEY ONLY POST POSITIVE REVIEW AND YES FORGOT TO MENTIONED WHEN I SENT IN MY RMA REQUEST ALSO SAID THAT I CANT MAKE MY REVIEW ...CUSTOMER SERVICE ASKED ME ...WHAT WOULD BE THE CONTENT OF MY REVIEW...GO FIGURE FALSIFY RATING APPROVAL BY REJECTING NEGATIVE REVIEW ...THEY VET THRU REVIEW BEFORE ALLOWING IT TO BE POSTED ON THE WEBSITE