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Alison

英国

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Suiwoyou

Appalling customer service.

Ordered two items in the sale. They were dispatched and apparently delivered, but nowhere to be found. They sent the proof of delivery image they had from Yodel - the package had been left in the RECYCLING BOX! on the road OUTSIDE the front of my property.(Not even on my property) Surprisingly enough, by the time I was notified of the delivery, it had disappeared. They refused to make a claim from Yodel or refund me my money. They clearly don't have a competent English speaker on email either - communication was torturous. Avoid at all costs. There is zero customer service when anything goes wrong!

2026-04-21