Appalling treatment by this company
Appalling treatment by this company - paid nearly £100 for a trip. Bus left without me even though I had informed the company the night before that I was unable to get there at the revised pick up time which was originally booked for 9 am but was changed the night before to 8 am. Although I told them I could not get there until 9 am as booked and heard nothing more from them until the next morning when it was too late, they refused to rebook me on another day nor to provide me with a refund of any kind. Beware when booking with this company since they charge a premium price for a very poor service. Even though I had confirmed twice that I could not make it till 9 am as booked, they still would not provide me with an alternative booking or a refund.