“I would like to share my purchasing…
“I would like to share my purchasing experience with Creality. I ordered a Creality K1C printer from their European division, and everything seemed fine. They informed me that it would take a maximum of three to six business days for the printer to arrive. Unfortunately, that didn’t happen. Instead, I ended up buying a Bambu Lab printer. Now, I no longer want Creality’s printer and expect a refund. However, Creality keeps insisting that I continue with the order, and they won’t refund my money until they locate the printer. This feels like holding the customer hostage. So, please think carefully before buying from Creality. While they make good printers, their customer support leaves much to be desired. A very frustrated Creality customer.” 1 I recommend reaching out to Creality again and expressing your concerns clearly. If necessary, consider seeking legal advice or filing a complaint with relevant consumer protection agencies. Remember that you have rights as a consumer, and companies should honor their commitments to customers.