Dreadful Customer Service
I bought two OCOOPA 118D Double Side Heating Electric Hand warmers. The thermostats in both are all over the place but when they get hotter & hotter even switching to a low setting still risks your skin being scalded/burnt!!! I contacted Ocoopa who were about as interested in my issue as I am about net zero. They refused to accept this was a fault but simply told me to put them in the pouch they came with. This is surely just a pocket with draw string to keep them in when not in use. Anyway Ocoopa have dreadful customer service for their response. They are made in China which explains the poor quality. 1 Star for product & Ocoopa the UK company.