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Kevin Shaw

英国

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Uk Banggood

Beware if you need to return an item

I ordered an item which was in stock in the UK to be delivered to the UK and was told that it would take 2 weeks to be delivered. After 2 weeks the item had not arrived so I cotacted the company through the online chat. They told me that it was out of stock and I would have to wait another 2 weeks. I cancelled the order and 2 days later the item arrived. I refused to accept the item as I had found another elsewhere. They are now telling me that I have to pay for the return postage. As this item was apparently out of stock I do not think that this is acceptable. Another week has now past and I am still waiting for any kind of refund despite many calls and emails. I will never buy from this company again.

2024-02-28