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Alessandro Fusco

德国

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focalprice.com

Cheap products, excellent service..

Until now I ordered like 3-4 times on focalprice and I must say they have very cheap prices and also an excellent customer service. The one and only problem is that sometimes they don't have the goods in stock. In the following a few more details to my orders. On my first order I had to wait some more time, because they did not have the goods in stock, and needed to restock them, this took unforutnately 3 weeks, but then finally they shipped out and when I received I was very statisfied. My second order. They shipped out the goods between 2 days, very fast, and I was statisfied with them when I received. Only 1 problem with a phone I ordered, it don't has German language, like exactly the same phone I ordered in my first order, it has German language, but for that I got an partial refund after 2 days I wrote to them regarding this problem. On my third order unfortunately the goods were not in stock, I gave them 2 weeks time, but then this time I dont wanted to wait more time, so I asked for a refund, and 3 days later the full refund was on my credit card. So all was ok in the end. And on my last order, they shipped out between 2 days, also very fast, and right now I am waiting the goods to be at my side, cause I choosed China Airmail, which takes some more time, but there is also the possibility to choose DHL shipment, which only takes 3-5 days. So all in all I really cannot understand, what some people are saying here in the reviews, because focalprice is a very good site.

2014-01-01