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Dave Bakvis

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focalprice.com

Just stay away, getting different and damaged products as they sell

Just had an very, very unpleasant experience with focal prce. I am a regular buyer from the FE (at least over 200 times) I tried it fr the first time to buy from them, 2 sets of blades for my RC helicopter. When I received them I noticed that they were damaged, used, different length and not the blades that i ordered, After a lot of communication I could only get a refund of 25% while the products are useles. They suggested I open a RMA so I did and it would be solved professionally, looool after 1 day the RMA was closed because I alread complaint about the product. Also my review (which they state to publish) is never shown on their website, I received a mail what the problem was and it all started again. Conclusion 25% refund , not usefull products, I call this not ok. I have in the 200+ times that I buy expensive or cheap products from others companys never seen. I will never buy there again and will certainly not recomend the scamming methods of this company FOCALPRICE

2013-08-15