If they lost your package, you´re lost!
I buy stuff from focalprice almost every month. Already had problems with package that was lost, but they always gave me a refund or resend. Recently some cases was lost form Curitiba to São Paulo and they told me I could go after it: "It is in your contry, it is easy for you to contact it and get it. Thanks for your cooperation". I didnt had the sender information to contact brazillian post office, and its not my responsability. I´m still waiting for a response, probably lost this money. Dont recomend!!!