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Michael Hall

英国

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etotalk cs

After sales service very poor and untruthful

I bought a phone from them which had a fault with the wireless networking. They told me to reload the firmware - the first time they provided firmware only in Chinese. It didn't change the wireless fault. They promised a replacement phone. I returned my phone to China. They then told me it would be returned to the factory and stopped replying to my emails. They obviously know that because I am not in China they can do what they like and ignore customers problems.

2013-09-11有帮助 3