good but not communicative
We placed an order, and had acceptable levels of communication until I gave the ok. At that point we received no confirmation that the order had been officially placed or an estimate for when the drives would be arriving. After a phone call and an email with no response, a coworker followed up again and we received confirmation almost a week after the initial attempts. The drives made it fine and were as expected but additional communication would have made the interaction much less stressful.