Outstanding customer service!
So far, so good. My order hasn't arrived yet (why would it? I only placed it two days ago!) but I 've been impressed by the immediate response to email requests for clarification, and also by the format set up for determining what size to order. I was a bit horrified by the size (L, not M?!), but at least I didn't behave to second-guess it. I await the mailman with bated breath !