Sent defective product and recived poor coustomre support, attempting a return.
I sent an e-mail to costumer service and received an e-mail saying they needed to verify it was defective before they could authorize a return (how he's going to do that through an e-mail I have no idea). Despite the fact it says otherwise on their web site. I never received any follow up. This is the second defective item I have gotten from these guys. If they promptly refund my money I would give them a better rating but at this point I am skeptical.