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Lolly1

英国

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Success Resources

I vote SUCCESS RESOURCES as the WORST for Customer Service

I was sold the UPW Tony Robbins Course via Success Resources. I am still fighting to get back my £879 that was taken from me in Nov 2019 for a course sold to me by Success Resources. They are refusing to give me a refund and have offered me "choices" which do not suit me. 1) Virtual event in June and a physical course in 2022! 2) My £879 to spend on their other products and services! They use all kinds of techniques to get you to sign on the dotted line. I was made to feel immense urgency by feeling that there are only a few places left and that I may not even get a place! They made me feel indecisive and I feel like it was a form of peer pressure if I didn't go to the back of the room and sign! I feel that they used more words like "Must" "Should" Could" "Do it Now" Attending a virtual event is nothing compared to the fire walk and being in the atmosphere of people and the chance to make friends and network and sit in my priority "Ruby" tier seating plan. But, I refuse to wait until 2022 to maybe attend this physical event as this is an unreasonable request asking me to wait 2 years while they keep my money. I wonder if Tony Robbins even knows what's going on with his branding using S u c c e s s R e s o u r c e s to represent him! I don't think he would be very happy knowing he hasn't given "value" to me and his other customers, in fact we are being made to feel forced to accept an experience and a date that we do not want and did not sign these kinda Terms and Conditions. This is the problem with the world today with big corporations. The humble person is the only one that suffers, but without "us" there would be no famous Tony Robbins!!!

2021-01-25有帮助 4