I called twice the customer service
I called twice the customer service, ended up twice with the same friendly lady, unfortunately she didn't had any Idea about any of the products I would like to have some help with, she clearly just been reading some procedures.... I did ask to speak to a technical advisor, she responded she is the technical advisor but she didn't had a glue what she been talking about, this Callcenter is clearly not located in the UK and the staff didn't had any relevant training at all, she hardly spoke English, I feel sorry for her.... Renogy must definitely improve ther customer service, I try once more to get advice, if they isn't anyone to help I will by my stuff somewhere else, I am also worried what the after sale service will be if something goes wrong.