Delivery issue and lackluster customer service
I was given an expected date of 8/3 and when I did the live chat he says oh it will be there later today (8/3) then the answer changed to oh it’s just left CHino CA and I’m in Dallas Texas so another delay. Finally I get an update that says the carrier couldn’t get in my apts and mind you I have ordered parts from this company before with no issues. DO NOT CALL. The number provided just tells you to contact via email and someone will get back to you within 24 hours. So I repeatedly hit up live chat and finally they tell me to contact the carrier to do a redelivery. If I had known I would have to provide an access code I would have done that. Now after supplying the access code for my apts I have to wait an additional 3 days to get my product. I hate these crappy delivery services especially Yum as they are very incompetent. I have learned my lesson and will purchase from another company and never use this company again. ***UPDATE*** I am only giving 3 stars. Once I left a 1 star review I was contacted immediately. But I finally received my products. Please communicate more in detail with the customer and maybe change carriers