Such an awful company.
This company really needs to be avoided. They are so unprofessional and unhelpful but especially just useless. You place an order with them, they give you the impression your item is being delivered but you start to realise, week after week, month after month, no item is forthcoming and all they continually advise you is, “just wait another week”! Joybos are scammers. Plain and simple. Buy from them at your own risk. Just Google whatever they’re selling and you’ll find so many more merchants selling that same item but are at least reliable when it comes to shipping. Zero stars. Follow up to reply: Nora from the customer service team is just a blatant LIAR and as I emphasised, Joybos is just a scam company that’s very unprofessional. The delivery took over (2) months to complete and when there were many many emails reiterating a request for a refund, it was as though I was speaking to a brick wall, whereby Nora/Rachel would simply reply telling me to “wait just another a week ago”. Ridiculous! Even if they offered a full refund now, I’d decline just to avoid having anything to do with this awful company.