I did not receive my order
I did not receive my order, but it is marked as "delivered." No one notified me of any delivery, not WHV, not the delivery truck, nor the carrier. No email, no text, no call, nothing. Had I not checked with the carrier yesterday, I would not have even known that the order was supposedly already delivered 3 days ago! There is no photo proving any delivery took place. Completely unacceptable for a large, over $5,000 order. Someone better get back to me asap about this. Update (07/29/26): I was initially contacted by WVH via email and the order finally arrived this afternoon. Getting the order here required multiple phone calls because the shipment was transferred between several carriers. The incorrect “delivered” notification was actually meant for one of those carriers, not for me as the customer, but I received it anyway. From the customer’s perspective, the entire process—from shipment to final delivery—was chaotic and frustrating. I doubt I would have been proactively contacted about the delivery if I hadn’t been actively following up myself. WVH needs to make significant improvements to its customer service.