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Barry

英国

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Boykeep

Warranty not honoured

Purchased the boykeep pet camera K30 still in warranty but just packed up working. Did all the instructions to try and re-set the camera but nothing would work. Got in touch with boykeep customer care and they advised me to carry out all the instructions I had already done. Got in touch again telling them that nothing worked and they told me they wanted a video of all sounds from unit but the unit is dead. It appears that boykeep customer service don’t honour there warranty and advise customer to be wary of purchasing any products from this company. I have since disposed of the faulty product and looking at other brands.

2025-05-29