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Oliver Springauf

德国

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TinyDeal

lost shipment = lost money

Ordered a smartphone in November, it was supposed to be sent to Germany via "Europe Express" an delivered by DPD. Now apparently DPD has lost (?) the package in a local distribution center. Even after many emails, TinyDeal is still unable or unwilling to investigate the lost package. They insist that I have to open a claim with DPD. But only the sender can start an investigation at DPD (as the receiver, I have no contract whatsoever with DPD). Now, DPD doesn't even answer my emails. So it seems I lost my money. Be advised, and avoid buying at TinyDeal.

2016-12-28