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Rebecca

英国

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Baby K'tan

Couldn't fullfil the order

Couldn't fullfil the order, after 2days contacted me to offer me alternative or refund. Fine, great customer service. After a week there was no shipping update, emailed to ask for an update, no reply. Phone them, no answer. Email asking for a refund the next day as zero contact, get that within 20 mins of asking. Why mess me about? Why not just say sorry we can't do the alternative either. Don't just ignore people. Just happy I got my money back straight away.

2023-11-26