DON’T BUY HERE – MISLEADING AND POOR QUALITY
What a misleading shop with truly terrible quality products. You might be tempted by one of their Instagram ads, but don’t fall for it. It’s a complete joke. I ordered 4 items and when they finally arrived after six weeks, I felt completely ripped off. None of the products matched the images on the website, not even remotely. The quality is far below any acceptable standard. Everything screamed mass-produced in China: poor finishing, cheap fabrics, inconsistent sizing and sloppy details. One shirt even arrived with the original neck label cut out and a RYVK label attached in instead. WTF? Another shirt was advertised with English text on the chest, but when it arrived the letters were placed in random order, making you look like a clown. It’s obvious the factory workers had no idea what they were producing or spelling. When I contacted customer service to return my order, they initially refused to issue a refund and only offered a gift card. It took multiple emails to get anywhere. This does not comply with Dutch consumer law, which requires refunds to be issued via the original payment method. The return policy is vague and misleading. The terms and conditions are not clearly stated on the website. Returning items from the Netherlands to the US costs around €25 and is entirely at the customer’s expense, which is unreasonable given the lack of transparency and the unacceptable quality of the products. Overall, this company shows poor customer service and little respect for consumers and their rights. DO NOT BUY HERE. Consider yourself warned.