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jeroen

荷兰

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Pandawill

bad warranty terms

I've bought a phone of which the screen got defect, a design error since many phones of this type have this. So, I send the phone to Pandawill, expecting it to be repaired under warranty since it was within the 1 year period. Then it appeared that the screen had to be replaced and that replacement isn't covered in the warranty! That is only covered for three months, so I had to pay for it. Because the phone would probably break again in a few months that was not an option for me. There was no effort in trying to find another solution by Pandawill. I wouldn't buy any electronica related product there anymore.

2014-04-19有帮助 1