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Fred

英国

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Tiket.com

Happy with my hotel booking

Happy with my hotel booking Booked hotel in Sydney using Tiket.com, accepted their non refundable condition to get the lowest price. Changed currency country from Australian dollar to United Kingdom pound, then paid £202.74 with my UK credit card + confirmed only that amount taken from my credit card account. Shortly afterwards received email with receipt and then a 2nd email with the hotel e-voucher. When I checked directly with hotel they initially weren't able to find my booking until I forwarded the hotel e-voucher. Noted the bad customer experience others have using Tiket.com, so far for me there have been no problems with my booking using the automated service.

2024-02-22