Full refund given if incredibly slow
There are so many terrible reviews on here that I thought it only fair to give AA a reasonable one. A cancelled flight by them (one of many), that we requested a refund for. Took a lot of chasing and waiting but we did get a full refund to our credit card within 30 days. Thank you Air Asia, it's not all doom & gloom. Although, we do wish Bo was more useful in connecting you to a human!