Matt was proefessional and clearly…
Matt was proefessjonal and clearly highly knowledgable about thr product offers but also other options i had available to me some of which id never considered before. His knowledge of what he was providing was comprehensive , extensive and impressive. His manner whilst polite displayed empathy and hw listened carefully to my circumstances and things id previously percieved as possible issues , ie that im not married amd my mortgage situation. He put me at ease and was positive and cheerful throughout. Unlike other calls ive had from companies offering me insurances of different types, fuel companies , internet providers where ive felt somewhat pressured by the blatant upselling of extras that may not be vauguely relevant or pertinemt ti my soecifi situation , Not once during my call to Matt from Assure did I hear or feel any pressure to be influenced by bonuses .All too often companies are trained to give the customer the very worse case scenario if you dont take out their policy. This insults and gravely underestimats the intelligence and life experiences of the customer which comes at a great cost and I resolve to never entertain that company ever again!! Matt did none of these things Matt , Assure are very lucky to have you on board. Thank you for you time and I genuinely wish you the best for your future career.