Shit customer service
Normally I am a fan of Renogy but this time they have shown their true colours . Defective solar blanket which burnt our boat deck , they admitted it was faulty .. Told to return the product so lugged it all the way home to UK In hand baggage . Got no notice that the courier was coming to pick it up - small faff whilst I sorted it . It has now been sat at the couriers for nearly 3 weeks and Renogy are saying they are still trying to get confirmation that they have it ! It’s on the bloody tracking - I can see where it is ! Yet Renogy still refuse to refund me nearly £300😡😡😡