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SallyA

英国

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Essenther

Broken Clasp after 3 wears

Whilst the bras that I purchased were excellent to start with, after only 3 wears the front clasp broke on one of them. I contacted them expecting great customer care only to be told that as it had been purchased over 30 days previously, I was not entitled to a refund or replacement. I would have expected a guarantee to be more than 30 days on a bra - and certainly the quality to withstand more than 3 wears - DO NOT PURCHASE unless you like throwing money away!

2025-05-13