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T. Lewis

美国

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chinabuye

PLEASE!!... be smart!!!... if you are even THINKING of buying from Chinabuye... STOP!... read my story first!!

I agree fully with the above writer!!... your money will be stolen by these people!... do not purchase ANYTHING!! My journey to china started almost a year ago now...I ordered a Cube 51 tablet...nice... lots of features... $169.00... for my wife for her birthday.... ordered it in July of 2013...took almost two months to arrive.... all packed secure.... looked fine... turned it on.... and would stay on for only a few moments... and then shut down. Tried to charge it for hours.... wouldn't work.... wrote email to company... very pleasant... but tell me to take it to a computer shop .."perhaps they can help with you fix it?" (verbatim and with ridiculous, fake sentence structure)... so I take it to a reputable computer shop... the guy's actually a genius at tech stuff,... says it might as well be a paperweight.... he tried everything on it.... looking up the manual (in English)...(you will NEVER get any kind of instructions in English from chinabuye!) ...it simply wouldn't charge... so ... they say "hey, dear customer, how about you keep this one and pay just $90 USD more...and we send you a new one?... maybe you can have it for some parts?" No thank you!... I want what I paid for... OK then "send it back for warranty repair"... cost me $36 to send it even slow boat rate to China, for 4 months I write to them asking if it's there... "dear customer...no package arrive"... on and on (over 52 emails to them!) I start sending a little more forceful mail... finally!... "dear customer, good news it already arrive weeks ago and will go warehouse to be fixed... may we then send it? yes!.. thanks!... a month goes by... HELLO??!! where is my tablet??!! "dear customer... we already test tablet and it is work fine...so it there is no more problem we will resend to you" BS!! I want my money back!.. I tell them you fixed it... you keep it and resell it.....they tell me that since I have had the tablet for this last year they can only refund me 30%... $56 USD to my account... that's stealing $113 from me!!... I never had it in my possession!!... it was always in the mail!!...Capital one says "well.. we really can't help you because it's been more than 120 days"... So... the next step, as the fraud bureau told me to do is to prove defectiveness of the product after it has been repaired and they have stated it has been repaired... I tell them send it "O yes! right away dear customer!"... we are going on almost a YEAR now good people!!... so... just 12 hours ago I excitedly got my tablet!!.. air-mailed to me from China!...it fired right up! it was awesome! quad processor, dual cameras, beautiful huge bright screen!!...man!!...I was being a total jerk!...these people work so hard and I shouldn't have compla..... wait, the tablet worked for eight minutes.... then shut down!....on screen battery said 56%... I played with it for eight minutes... put it on the charger, went out to mow the lawn for an hour.... came back in to really check it out... totally dead... with the screen turning on and off in a dull bluish haze.....it HAD been working perfectly...my wife was standing there too just shaking her head. I just wrote the company and told them there can be only one of two things happening here: 1. You are either sending worthless products and stealing the money of customers, or 2. there has to be some disgruntled employee damaging random product to project his or her anger. I have bought from them before.... they stiffed me on a battery for a hat once (it was a light up peace sign hat for my daughter, the hat $12... the stupid battery $7!... needless to say it is still on my shelf and she's 21 now!) ... and that was irritating... but all the other products I have purchased.... and I've spent about $400+ there... have been OK... I feel really crapped on by them... but I'm going all the way to the CEO of the company until this is resolved!... If you are a victim.... fight!... international law of trade is there to protect us.... and Chinabuye cannot hide forever behind international merchant banks!... Go Capital One!!... they are and will help me resolve this!!

2014-06-10