Can not contact the company, emails undeliverable
I ordered this as a gift for my wife which was rejected, so I tried to cancel the order after it had been delivered, the initial contact was answered by the company but since then all emails have been returned undeliverable, I did get a further email from them asking for pictures of the serial number but again a reply to the email has been returned as undeliverable, they have also stated that they will keep 20% of my payment as a restocking fee! A thoroughly dishonourable practice and would be against the law in this country, my experience so far is that they are rogues, it’s a shame as the toy seemed like a good product, never opened in this house though.