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Alan Debattista

马耳他

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Chuwi

Would think twice to buy a Chuwi again

Bought the Hi10 Max just lately and since day 1 it had an issue to switch on! When it works it does its job but Customer Service lacks big time. To get an answer you have to be really patient. It's been around 2 weeks, if not more, since I asked them for the return address, I'm still waiting for it! And to be precise, I'm paying for the return shipment as it passed the 14 days they said. They knew about the issue since day 1 but couldn't send it immediately, due to issues with the shipment, since the item comes with a sealed battery. Paying for the shipment is fine for me but at least I expect some kind of communication from them!

2025-03-21有帮助 1