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Rui Coelho

葡萄牙

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TinyDeal

Bad after selling suport

I would like to share a negative experience with tinydeal. On 19-03-2014 i´ve bougth a android phone, by the value 97.99 euros. Arrived on coustums (Portugal) on 21-04-2014, and pay 34.20 euros All normal. After switch on the phone, notest a fail on touch screen, that don´t work. Call tinydeal, onde sent back the phone to repair, by DHL (to be faster), on 30-04-2014, and payed 24.34 euros. Phone arrived on tinydeal on 05-05-2014. From 05-05-2014 to the present date (more than two months) i´ve been changig emails with tinydeal, and get the same answer (doing my best, trying to resolve, etc....) I propose to receveive what i´ve payed for the phone (97.99), forgeting what i´ve payed extra (coustums and DHL), but tinydeal ofered to me 60% of the value (they must be joking with me). So, hat i say is, if the article is OK, no problem everything is nice, BUT IF YOU HAVE A PROBLEM TO REPAIR, forget TINYDEAL, MORE THAN TWO MONTHS to repair a phone, it´s not a good way to get new clients. This a way that i´ve found to publish my BAD experience.......

2014-07-18有帮助 1