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Kai Lawson

英国

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Wellhub

I have been with WellHub for 1 week and…

I have been with WellHub for 1 week and there has been no end of problems and difficulties. I joined due to the availability of gyms close to my home. However, upon signing up and paying I was unable to access the facilities due to one provider stating they have not been affiliated with WellHub for 3 years and have asked multiple times to be removed and these requests have been ignored. I have also been unable to access The Gym Group due to issues with providing codes to new members. An issue has been raised and I await resolution. If services cannot be used then they shouldn't be advertised which is a clear breach of the consumer protection from unfair trading regulations 2008 'false or misleading information'

2025-10-08