Unfortunately, a bad experience this time.
Unfortunately, I had a very bad experience with Giztop this time. I ordered a Vivo X Fold3 phone from their sale page that was advertised as “almost new.” What I received, however, was clearly a repaired device: there is glue residue around the screen and hinge, the screen has obviously been replaced, and every time I open it there’s a cracking sound. On top of that, both screens show visible and tactile scratches. Selling repaired devices is fine, but they must be clearly and accurately described in the product listing. Giztop offers a return, but they expect me to cover the full cost of shipping back to China, which I find unacceptable given the misrepresentation. I have already contacted PayPal and my ING credit card company to dispute the transaction and seek assistance.