Avoid like the plague - appalling customer services!
If I could give this company a -10 rating I would! I bought a drone online from them and it was handled by DPD in the UK. DPD then promptly lost the package or more likely it has been stolen. I contacted DJI and asked them to ask for an investigation with DPD. They continually tell me the case has been escalated (presumably downwards) as DPD ahve heard nothing from them. ONLY DJI can ask for it to be investigated and for some reason unknown to anyone they are refusing to do this. Hence the only way I can try and get my £1900 back from them is via my credit card company. I wouldn't trust DJI to do anything right for it's customers - so do yourself a favour and buy another make and steer well clear of DJI.