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Big Dave

英国

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Pierrebuy

It's a shame I have to give any stars…

It's a shame I have to give any stars at all. This company is a disgrace. They send faulty goods and then won't refund or exchange. They use Messenger to communicate (Did I say Communicate?) and send an auto reply saying they are looking into my order. They messed about for over 3 months and then said I had taken too long to ask for a refund or replacement But out of kindness would offer 25% refund. I pursued a full refund and 7 months later (I did try!) they simply ignored me. They have no morals, absolutely no customer service, and they simply do not care! I'd love to post the full transcript of my messenger comms but there is simply not enough space here.

2019-08-09