Unscrupulous business practice. Product sort of OK
So.... Can't give one star because delivery was good and it looks OK on my chosen wall. BUT Misrepresentation Bought four wall panels - site tells me they are oak teak veneer. When fitting, I wasn't convinced it was real oak so confirmed this with online chat, they said it was. Peeled off the coating and it's is quite obvious it's just plastic with wood effect printing - there is no oak or wood involved in this product. This is misrepresentation of the product, which I think is highly illegal. Bribe Then I get an email after my delivery asking me to leave a review and stating that if it's a good one, they will refund me 10 pounds. In my world that's bribery and illegal. Whilst writing this I can see trust pilot has a section that says they do not allow companies to offer payments or benefits in exchange for a review. Enough said but people may well be tempted to get the £10 back in what is a difficult time financially by leaving an "inaccurate" review. Again I believe that this is not permitted when it comes to online selling and reviews. Colours not right Lastly, we don't think it looks like the colour in the picture and that's what we based our purchase on when choosing a shade. I would avoid this company even though clearly it's very cost-effective if you want a cheap acoustic panels (or 4). I'm not getting £10 back am I :-)