Updated 18/9/14 - Item Finally Shipped
Order process is frustrating and response from Customer Service too slow. Never had such a horrid experience buying online. Chronology of events: 6/9/14 - Place order 8/9/14 - Received Email saying my payment is "Potential Risk Transaction". Need to provide ID etc to verify myself. Feeling annoyed, I still wanted to try their service so I gave them my ID, payment charged. 11/9/14 - Item Back-ordered, need wait for 1 - 4 weeks for delivery or full refund. I chose full refund. 12/9/14 - They counter offer with some models which is "fast shipping item" and will be delivered the next business day. Stupidly trusting them one more time, I changed my request to get one of the "fast shipping item". They gave me a link to confirm the item without proper instruction how to re-order. 13/9/14 - Received email from them on how to re-order and replied their email. 15/9/14 - No news or update from them, emailed them to check the delivery & refund additional cost status and still no news yet when this review is submitted. 17//9/14 - Items finally shipped after lengthy correspondence. Very fast shipping, expected to receive by 18/9/14. Thanks the staff for expedite the order, now waiting for refund additional payment, hope it is as fast as shipping.