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N C Sinar

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Store Dji

Avoid DJI like the plague

Terrible customer service and support by Dji, seriously think twice before buying any of their product. Dji are very quick to take your money and then leave you hanging and confused with poor and inconsistent information, a website that doesn't update and people who don't care and give you corporate answers. I purchased directly from Dji and was assured I would receive the Drone 3-7 days after payment was taken. They have taken the money yet the drone is still sat in China not moving!! It could have flown here itself by now. Lies and differing stories from everyone at Dji. I can't comment on their product quality as I don't have the drone but the service is appalling. I have plenty of drones from competitors e.g. Hubsan, and so called 'toys' but Dji are light years behind them with regard to service. I'll now continue to watch friends fly their new Mini 2's whilst I watch the blank order screen on the Dji website and static movement on the DHL tracker!! Everyone, keep your money or spend it elsewhere!! I will now spend my time telling as many people as I can about my poor experience so it impacts Dji a little

2020-11-10有帮助 2