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Manny Montalbano

美国

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DIRECTV© Deals

Salesman lied repeatedly.

I asked about a package including FIOS. The salesman said she could include FIOS at my address. I questioned her again telling her that 2 weeks prior Verizon told me that FIOS was not available on my block. She stated that Directtv had a special relationship with FIOS. She told me that the line was recorded and that she could not lie.She told me to sign up and the bundle manager would schedule installation. I told her that my wife and I work from home and that DSL speed was not adequate. I signed up. The bundle manager said FIOS was not available but they offered me a DSL product that had 5/15 mbs speed. I need 25 mbs speed. I canceled and will not do business with companies whose representatives blatantly lie.

2014-09-28