Great marketing. Bad product
Great marketing and advertising. But the product itself is not good. For me, at least, I’ve been breaking out with acne even after 4-5 weeks of use. I have to use a different product (what I normally use) to clear up the acne. The product also caused me to have a burning rash on the side of my face. Just not anywhere near worth $100 (in my opinion). I contacted the company to complain about this after just a couple weeks use. They asked me to continue using the products for at least a few more weeks as my skin was just “purging.” Well, I did, and my skin was no better. I contacted them again to ask for a refund and they refused. They offered a 50% refund, if (get this) I returned the bottles (and PAID) for the shipping myself. I explained that I no longer had the bottles because I used the entire product, per their prior recommendation that I do so before giving up on the products, and threw the bottles away. This did not change their mind and they have refused to provide a refund. Probably the worst $100 I have ever spent. Also, note their reply below: 1. They claim that the 30 day money back period expired. I asked for a refund after two weeks, but they refused, telling me to continue using the products while my face “purged.” Well, I did. And low and behold 30 days passed and they’re using that to refuse to provide a full refund. 2. They say they offered a free set of products. I took it because I trusted them that my face was indeed just “purging” and that I needed to use the products for 4-6 weeks. However, the continued use only made my face worse. Hence, why I asked for a refund. 3. They claim I “negated” to return any goods. Yes, because there are no goods to return! I used the products as they told me too (again, trusting them) but my face did not get any better. There simply isn’t anything for me to return to them.