Caveat Emptor/Buyer Beware
I hope by sharing this that you do not get caught out like me I am trying to return a £90 dress that does not fit This is the response I have had - Sorry for the inconvenience with your order. We recommend not returning it, our factory is in China ,as there will be a customs tax now, the shipping time will be over two months later, we may can not receive the dress. This also causes the process delay of your refund. Could we do like this? We can refund you 25 GBP and may you consider keeping the dress as a gift for your friends or family? Because the return shipping fee is not cheap and delivery will take too much time. Is that ok for you? If yes, we can refund you immediately.