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Yanina C.

智利

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TinyDeal

Cheap alternatives to Phones/ Bad online Chat service

"UPDATE 24-11-14: My last order has not been shipped after 13 days of "processing". This is a first. I have spent 30 minutes with online chat,, trying to tell this woman, that I don't want to cancel my order, I want to know why is not shipped yet. But it seems they can not understand me, and are only able to ask if you want to cancel the order. Chat service online is terrible and they cant keep up with a normal EASY conversation, or maybe they dont care. I still didnt get an answer as to why the delay. End of Update" I have ordered form Tinydeal about 3 times. I have been happily surprised at the quality of some items. I would not recommend buying makeup or anything too cheap, those things are simply bad quality. I bought a phone, that I am very happy with, so much that I bought a 2nd one for my son. Some other gadgets, have worked out just fine. I live in South America and it takes about 40-45 days to arrive, but the box always comes with bumps and the interior packages are wrinkled. The small items (headsets, pens, chains, mp3,) are usually packed in plastic bags. They should put more packing material to protect the items. They are very good at letting you know right away if something is out of stock, and they give you a choice to refund or choose another item. They also ship within a few days of the ordered. Sometimes, it is difficult to understand the customer service reps, because of the language barrier, so its a little frustrating. I have not had to return any items yet, so I am not sure what their return policy is. I suggest, you choose your items carefully, look at the descriptions and ask questions BEFORE you buy. Overall, i have not had a negative experience with them. Not yet and I hope I never do.

2014-11-19已认证