Successful bank transaction/ NO Topper
I paid for a topper online Feb 18th, the transaction went through my bank account. I even called the bank to verify…the transaction was definitely successful. Uniwigs is saying the transaction was unsuccessful so they canceled my order. Now, I don’t have my topper and my money is gone out of my account. Now, they are telling me the price was a whole different amount. They are saying I have to prove that the transaction was successful. I sent them a pic from my bank account where the transaction went through on the 18th. They say their billing department is looking into it. Im really scared I’m not going to get my toppper or my money. Im going tomorrow to get a bank print out and mail it to them. I don’t know what to make of it. Has this happened to anyone else?