They do nothing to help sell the house.
So far, no good. Charged us $4k to do a "deep clean", painting, landscaping, and flooring. My husband had just painted the entire house, including patching the walls. They didn't like our color choice in 1 room, so they repainted it with the paint we had left from the other rooms. They put a humidifier in the basement. The water needs to be emptied every few days, or it doesn't work. They've not been back. Left the box in the middle of the living room. They replaced the carpet in one small room. "Landscaper" was one poor dude who snipped a couple of branches and tried to mow the lawn. Unfortunately, the lawnmower was broken. He left, never to return. We finished the yard. Little to no cleaning had been done. We left the house very clean; however, the workers left paint buckets, boxes, and other debris lying around, as well as scuff marks on the walls. Zero follow-up. Even after feedback from realtor clients, nothing else has been done. But they wanted to charge us an additional $2300 to paint a door, shutters, and a half wall. It seems their subcontractors are ripping them off, and Homeward is charging us twice what they are paying. This means we got about $1k of work for $4k. This is in addition to their very high fees. They don't seem to care if the house is sold and probably plan to drop the price to the point that they owe us nothing on the backend. We're extremely disappointed.